At CGX, our team of highly skilled and trained Virtual Assistants are here to handle both personal and business tasks giving you the ability to focus more on growing your business.
Introducing Ana, the virtual executive assistant providing invaluable support to a contracting company based in Phoenix, Arizona. Despite working remotely, Ana's efficiency in managing tasks and coordinating projects has made her an indispensable asset to the team. Her adaptability to the remote work setting exemplifies the future of flexible and efficient virtual assistance in the contracting industry. Ana's impact extends beyond physical boundaries, contributing significantly to the success of the company.
Company Scheduling
Invoicing & Purchasing
Project Management
Sourcing Products and Materials
Email Management & Correspondence
Customer Service by Phone, Email & SMS
Meet Vicky, one of our stellar virtual assistants dedicated to ensuring seamless operations for a client that owns an insurance agency. Working remotely, Vicky plays a pivotal role in keeping everything running smoothly and delivering top-notch customer service. Her commitment to excellence and efficiency makes Vicky a huge asset to the team, contributing significantly to the success of the agency. With Vicky on board, clients receive unparalleled support, setting a new standard for excellence in the insurance industry.
Gathers information for Quotes
Data Entry into CRM System
Generates Certificates Of Insurance
Assists in Client Renewals
Lead Generation and Follow-up
Customer Service by Phone, Email & SMS
Email Marketing & Lead Nurturing
Asset Recovery & Debt Collection
Meet Gus, currently working for an Asset Recovery and Debt Collection company. Gus plays a crucial role in supporting the agency's efforts to recover assets and manage debt effectively. Gus exemplifies dedication and skills that contribute to the success of both our agency and the Asset Recovery and Debt Collection company. In a challenging industry, Gus stands out as a reliable and proficient professional, committed to achieving optimal results for our client.
Data Entry & Data Collection
Uploads GPS Coordinates
Client Communication and Updates
Customer Service by Phone, Email & SMS
Email Management & Correspondence
Updates Agents and Skiptracers of Status
Our process is simple, flexible and tailored to meet the needs of each business.
We begin the process by having you fill out an Onboarding Form. This form takes about 5 minutes and will give us a better understanding of your company needs. This form will provide us the necessary information to determine which plan and service options would best fit your company.
Next we have a discovery call with you to gain a deep understanding of your business, its goals, and the specific tasks or positions you require assistance with. This consultation allows us to grasp your unique requirements and develop a customized solution that aligns perfectly with your business objectives.
Based on the insights gained from the discovery call, our team of experienced professionals creates a customized solution exclusively for your business. So that we can carefully match you with a virtual assistant who possesses the right skills, expertise, and experience to tackle your specific tasks and responsibilities effectively.
Once we have gathered all the necesary information we will start searching for potential candidates. In this stage we will review resumes of applicants, do pre-screening, check references and conduct pre-interviews.
Ace your interviews through targeted preparation. We provide mock interviews, coaching on effective communication and storytelling, and strategies to confidently answer interview questions.
“Anna, our virtual assistant has been a game-changer for our business. She manages invoicing, ensures timely payments, handles material orders, tracks employee hours, and keeps our daily operations in check. Anna is an invaluable asset, worth every penny invested. I regret not getting a virtual assistant like her sooner. Thanks to CGX, our business is more efficient and thriving.”
“CGX Virtual Solutions helped me find a great virtual assistant for my promo business that has increased our productivity while freeing up some of my time as a business owner to focus on revenue and client relationships, the big drivers for my business. We are now 3 months in and couldn’t be happier. My assistant, Adriana, is phenomenal. She is detail oriented, meticulous and constantly improving in her role. I highly recommend CGX Virtual Solutions for your staffing needs. I could never go back to life without an assistant!”
“I was skeptical about hiring a virtual assistant for my business, but CGX Virtual Solutions proved me wrong. Crystal, Vicky & Jesus quickly understood our needs and seamlessly integrated into our operations. Our virtual assistant Maria, has been a lifesaver, handling everything from scheduling to customer inquires. The value we receive for the cost is incredible. Thank you, CGX Virtual Solutions!"
Answers To Commonly Questions
Unlike traditional employees virtual assistants are a cost effective solution to your staffing needs. Save up to 70% on labor costs and tap into a pool of candidates with a vast amount of talent.
All our plans have flexiblity and scalability, meaning you can add additional hours as needed for the same hourly rate.
We do require a contract to use our services, although the contract allows you to cancel our services without penalty with a 30 day advanced notice.
Applicants are required to provide personal and professional references and a government form of identification such as a passport. Our human resources department carefully screens each applicant prior to offering the virtual assistant a position to work with us.
The process takes about 30 days depending on the needs of each business and the candidate availablity. If you have an urgent need for a virtual assistant please let us know and we may be able to speed up this process.
We understand that smaller businesses may not have 20 hours a week to train and onboard a new assistant. That is why we offer a a staggered start. This is a customized plan that allows a business to start with a smaller amount of hours such as 10 the first week, instead of the 20 hours while the assistant is in training. As the assistant learns the position the hours are increased.