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Frequently Asked Questions
Answers To Commonly Questions
What are the benefits of hiring a virtual assistant?
Unlike traditional employees virtual assistants are a cost effective solution to your staffing needs. Save up to 70% on labor costs and tap into a pool of candidates with a vast amount of talent.
Do you offer plans with more than 20 hours a week?
All our plans have flexiblity and scalability, meaning you can add additional hours as needed for the same hourly rate.
Do you have long term contracts or commitments?
We do require a contract to use our services, although the contract allows you to cancel our services without penalty with a 30 day advanced notice.
Do you perform background checks?
Applicants are required to provide personal and professional references and a government form of identification such as a passport. Our human resources department carefully screens each applicant prior to offering the virtual assistant a position to work with us.
We need a virtual assistant right away, how long does the hiring process take?
The process takes about 30 days depending on the needs of each business and the candidate availablity. If you have an urgent need for a virtual assistant please let us know and we may be able to speed up this process.
What is a staggered start?
We understand that smaller businesses may not have 20 hours a week to train and onboard a new assistant. That is why we offer a a staggered start. This is a customized plan that allows a business to start with a smaller amount of hours such as 10 the first week, instead of the 20 hours while the assistant is in training. As the assistant learns the position the hours are increased.