Terms and Conditions for Setup Fee Purchase.

By purchasing the setup fee for virtual assistant services with CGX Virtual Solutions, the Client acknowledges and agrees to the following terms and conditions:

1. Purpose of the Setup Fee

This payment covers the initiation of the candidate search process. The Client understands that the setup fee is non-refundable and does not guarantee immediate placement, as it is used to identify and recruit the most suitable virtual assistant.

2. Candidate Search Timeline

The search process typically takes 30 to 60 days, but may be completed sooner. If suitable candidates are not identified within this timeframe, the search may be extended for an additional 30 days to secure the right match. CGX Virtual Solutions will make every effort to find qualified candidates, but timelines may vary based on market conditions and candidate availability.

3. Interview Scheduling & Client Responsiveness

The Client agrees to be responsive and work cooperatively with CGX Virtual Solutions throughout the hiring process. The Client must be available to schedule and attend interviews within 5 days of receiving pre-screened candidate options. If the initial round of interviews does not result in a suitable match, CGX Virtual Solutions will extend the search period for an additional 30 days to identify additional candidates.

4. Special Circumstances & Additional Fees

If the Client's requirements are exceptionally strict or highly specialized, making the search significantly more challenging, CGX Virtual Solutions reserves the right to charge an additional $150 fee to continue the search. This fee will only be charged if the Client chooses to proceed with the search after being informed of the difficulty in meeting their specific requirements. The Client acknowledges that this additional fee is non-refundable and is at the discretion of CGX Virtual Solutions.

5. Non-Refundable Payment

The Client acknowledges that the setup fee is non-refundable, regardless of whether they proceed with a candidate selection or if they decide to discontinue the search at any stage.

6. Second Interview Scheduling & Candidate Availability

If the Client requests a second interview with a candidate, it must be scheduled within 3 business days from the initial interview. If the second interview is delayed beyond this timeframe and the candidate is no longer available, CGX Virtual Solutions will not be responsible for the delay or the candidate’s unavailability. The Client understands that delaying the process may impact the availability of qualified candidates and should act promptly to secure their preferred assistant.

Contact Us

If you have any questions about these Terms, please contact us at:

CGX Virtual Solutions, LLC

2550 W Union Hills Dr Suite 350

Phoenix, AZ 85027

United States

[email protected]

866-890-0102